Closing a business

How closing works, the 90 days in which it can be reopened, and what's deleted afterwards.

There's no close button in the app: to close your business on DukeOS, contact us.

Before you close

Export your data first: Settings → Data → Export. We'll remind you.

Straight away: nobody can sign in, your web addresses stop working, and automations, AI agents and Duke on duty stop.
For 90 days: we can reopen your business exactly as it was. Just ask.
After 90 days: all your business's data and files are deleted, along with accounts that don't belong to any other business.

Backups expire 30 days after that. SmartDuke keeps its own invoices to you, as tax law requires.

Data export and erasing a personDownload all your business data as one ZIP file, and erase a person's data when they ask you to.
Billing and your planPublish your draft by choosing a plan, pay monthly or yearly, switch plans, GST in India, and what happens if an invoice isn't paid.

Still stuck?

Ask Duke inside the app, or write to us and a person will help.