IndustriesHome & field servicesPlumbing & electrical
DukeOS for plumbers and electricians · AI operating systemCRM, ERP and AI agents in one system. From $49 a month per business. About DukeOS
Plumbing and electrical softwareThe leak gets booked while you're under a sink.
DukeOS is the AI operating system for plumbers and electricians: enquiries, visits, job sheets, quotes, service plans, invoices and WhatsApp in one app, with Duke, an AI assistant that prepares the work for your approval. Duke answers WhatsApp while you work, books the visit with a free technician and saves the address and what's wrong. Each technician sees only their own visits.
01Duke at your plumbing and electrical business
Duke answers the phone in your pocket while your hands are full.
Leaks, tripping breakers, a boiler that won't fire: it answers on WhatsApp with your visit price, books a free slot with the right technician and saves the address and access notes on the customer's site. Quotes, invoices and follow-ups wait for your yes.
Who decides
- On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
- Waits for your approvalIt prepares it and shows a one-line preview. Nothing changes until you approve.
- Just answersReading needs no approval, and it sees only what the person asking may see.
- Ready when you open the appInsights are made from your own numbers when you open the app.
- Checked every morningGoals are measured every morning, with a forecast.
A day with Duke
A Tuesday at a plumbing and electrical firm in Columbus- Counted the month's visits120 visits booked by 30 Nov: 64 so far, on pace for 118.GoalsChecked every morning
- Had today's numbers readyYou open the Dashboard: 5 new enquiries, 14 visits booked, $2,380 collected this week.InsightsReady when you open the app
- Sorted last night's service requests4 came in from your website form. 2 are leaks, one with a photo of the pipe.FormsJust answers
- Booked Megan's tripping breakerService visit tomorrow 9:00 with Marcus, from his free times.Duke on dutyOn its own, by your rule
- Saved her site48 Oak St, panel in the garage, dog in the yard. On her Sites record for Marcus.Custom pagesOn its own, by your rule
02The apps plumbers and electricians use
Call-outs, job sheets, quotes and payments.
Leads from WhatsApp and your service request form, visits by technician, a job sheet for each one, quotes for bigger work, yearly service plans and invoices.
03In the app
A closer look.
Screens from our live demos, and what each part does for the business.
Job sheets
What was done, signed off.
A ready-made Job sheet for every visit, linked to the site: technician, work done, parts used, hours on site and whether the customer signed off. Sites keep the address, access notes and what's installed, like the boiler and when it went in.
Job sheet · 48 Oak St
Visits
A diary for every technician.
Service visits, call-outs and site surveys as visit types, each with its length and a travel buffer. Free times come from each technician's hours. The office books for everyone; each technician sees only their own visits, with the customer's address and phone.
Quotes and invoices
Bigger jobs, quoted properly.
Labour and parts as lines, with tax. When the customer accepts, the order is made from the same lines, and invoices show what's paid, due and overdue.
Ready-made pages
Sites and job sheets, ready-made.
A plumbing and electrical business starts with Sites and Job sheets, linked to the customer. Add your own, like Safety certificates or Van stock checks, by asking Duke.
04Related
Also for
The same apps, set up in the words of other businesses.
05Questions
Plumbing & electrical: common questions
Can each technician see only their own jobs?
Yes. The Technician role sees only their own visits and schedule, with the customer's address and phone, and the job sheets. It doesn't see leads. Office and dispatch books visits for every technician, quotes and invoices.
Can customers ask for a visit from my website?
Yes. The Service request form asks for name, phone, address, what they need, when suits them and an optional photo. You can share it as a link, a QR code poster, a section on your website or on another site. Every answer finds or creates the contact and can start a lead.
Do yearly service visits book themselves?
No. Visits don't repeat in the diary on their own. A service plan holds how many visits are included and when it ends; Duke lists plan holders with nothing booked, and a reminder goes out before a plan ends.
06Start free
Build your wholebusiness, free.
Free to build. Pay when you publish.
Start free
