52 types
Duke sets up the pages, pipeline and messages for your kind of business. Each group has a live demo.
Health & fitness
Beauty & wellness
Clinics & care
Professional services
Home & field services
Partner with DukeOS
License the source code and host it yourself, or deliver it fully managed under your own brand.
Partner programmeLearn more
Demos, guides and help, plus the studio that builds DukeOS.
Resources
AppsCommunicationWhatsApp
The WhatsApp appPart of DukeOS, the AI operating system for business: CRM, ERP and AI agents in one system. From $49 a month per business
Connect your own WhatsApp Business number through Meta's official Cloud API. Start chats with approved templates, reply freely within 24 hours, and keep every message on the customer's page.
01Duke in WhatsApp
Put Duke on duty on your WhatsApp and it replies to customers who write to you, from what you've told it. In the app, it drafts replies and template messages for you to send.
Who decides
On duty, Duke replies to people who wrote first, about their own business with you. It starts on drafts your team sends with one tap, until you let it answer on its own.
Ask Duke to answer a customer in your words. It writes it, and you approve the exact text before it's sent.
Describe a template and Duke writes it with the right placeholders, then submits it to Meta for review once you approve.
02In WhatsApp
What WhatsApp does, part by part, on screens from our live demos.
Your own number
Each business connects its own WhatsApp Business number on Meta's Cloud API. Your access token is stored encrypted and only its last four characters are ever shown.
With Duke: Duke on duty answers on this same number, under your assistant's name.
WhatsApp · connected number
On the customer's page
Incoming and outgoing messages sit on the contact's Messages card, with a composer right there. A number you've never seen becomes a contact on its own, and numbers are saved in international format.
With Duke: it reads a customer's message history before drafting, if your role may read it.
Automations and agents
An automation can send an approved WhatsApp template as one of its steps. An AI agent can be allowed to send approved templates on its own, up to a limit per run, as long as the message is entirely your template with no words written by the AI.
Who sends what
Templates and the 24-hour window
Meta asks that a new conversation opens with an approved template. Once the customer writes back, you can reply in your own words for 24 hours. Submit templates to Meta from inside DukeOS and follow their review.
03Works with
They share one set of customers, one timeline and one Duke.
04Questions
Yes. DukeOS connects your own WhatsApp Business number through Meta's official Cloud API. Messages go out from your number, delivery ticks and replies come back into DukeOS, and every conversation is kept on the customer's page beside their bookings, invoices and notes.
Meta asks that a new WhatsApp conversation opens with an approved template. In DukeOS you write templates, submit them to Meta and follow their review from the same screen. Once the customer writes back, you can reply in your own words for 24 hours after their last message.
Yes, with a person deciding. In DukeOS, starting a chat or messaging many people always needs someone to approve it. An automation can send an approved template as a step, and an AI agent can send approved templates on its own up to a limit per run, as long as no words are written by the AI.
Yes, on the Growth plan and above. With Duke on duty, DukeOS's AI assistant replies to people who wrote first, about their own business with you. It starts on drafts your team sends with one tap until you let it answer on its own, and hands money questions and anything unusual to a person.
05Start free
Free to build. Pay when you publish.
Start freeLive demos · no sign-up
A demo business with months of sample data. Pick a role on the sign-in page.
