IndustriesProfessional servicesIT services
DukeOS for IT service companies · AI operating systemCRM, ERP and AI agents in one system. From $49 a month per business. About DukeOS
IT services management softwareTickets answered, contracts renewed, hardware counted.
DukeOS is the AI operating system for IT services companies: tickets, contracts, projects, invoices and email in one app, with Duke, an AI assistant that prepares the work for your approval. Client tickets, managed service contracts, quotes, hardware stock, rollout projects and invoices in one place. Duke summarises tickets, drafts replies and flags the contracts coming up for renewal.
01Duke at your IT company
Duke reads the tickets so engineers can fix things.
It sums up a ticket's whole conversation, drafts the reply for an engineer to approve and flags tickets still waiting for a first answer. Contract renewals, low hardware stock and rollout tasks are a question away, and quotes come from your own product list.
Who decides
- Waits for your approvalIt prepares it and shows a one-line preview. Nothing changes until you approve.
- Just answersReading needs no approval, and it sees only what the person asking may see.
- Ready when you open the appInsights are made from your own numbers when you open the app.
A day with Duke
A Monday at a managed IT provider- Had the queue read readyYou open the Dashboard: 5 tickets with no first reply, 2 of them high priority.InsightsReady when you open the app
- Drafted a reply on T-0142Mapleview Dental's printer: a remote session tomorrow at 9, ready to approve.Help deskWaits for your approval
- Checked laptops before a promiseBusiness laptop 14": 3 left, below your reorder level of 5.InventoryJust answers
- Drafted a quote for 6 laptopsHarbourview Accounting, with monitors and setup, from your product list.SalesWaits for your approval
- Listed contracts renewing soon4 managed contracts renew within 60 days, $9,800 a month between them.Custom pagesJust answers
02The apps IT service companies use
Support, contracts, projects and stock.
Client companies and their staff sit in the CRM. Tickets go to the help desk, contracts are a page, rollouts are projects, and hardware is stock.
03In the app
A closer look.
Screens from our live demos, and what each part does for the business.
Hardware
Stock you can count on.
Laptops, monitors and spares with a reorder level and stock per branch. Fulfilling an order takes items out of stock, and it never goes below zero.
Hardware stock
Help desk
Every client ticket in one queue.
Log a ticket from a call, an email or a WhatsApp message with its priority and owner. Reply by email, keep internal notes and set it to waiting on the client.
Contracts
Managed service contracts, renewed on time.
A contracts page with the service, monthly fee, renewal date, account owner and status. Up for renewal is easy to spot, and an automation can add a task before each date.
Pages Duke can build for you
Pages built for IT services.
We build your pages during guided setup, or you ask Duke for them. For example:
04Related
Also for
The same apps, set up in the words of other businesses.
06Start free
Build your wholebusiness, free.
Free to build. Pay when you publish.
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