IndustriesRetailHome & lifestyle store
DukeOS for home stores · AI operating systemCRM, ERP and AI agents in one system. From $49 a month per business. About DukeOS
Retail store softwareYour store and your online orders, with the customers behind them.
DukeOS is the AI operating system for retail stores: customers, stock, orders, invoices and WhatsApp in one app, with Duke, an AI assistant that prepares the work for your approval. Customers, products, stock and orders, over the counter and online, in one place. Duke answers price questions on WhatsApp, follows up corporate gift quotes and tells you what's running low.
01Duke at your store
Duke keeps the WhatsApp counter as tidy as the shelves.
It answers price questions on WhatsApp from your product list, notes corporate gift enquiries and fills in custom orders from what customers tell it. Quotes, orders and the reorder list are ready for your yes, so the shop floor stays calm on a busy weekend.
Who decides
- On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
- Waits for your approvalIt prepares it and shows a one-line preview. Nothing changes until you approve.
- Just answersReading needs no approval, and it sees only what the person asking may see.
- Ready when you open the appInsights are made from your own numbers when you open the app.
- Checked every morningGoals are measured every morning, with a forecast.
A day with Duke
A Friday at a home store in Tiong Bahru- Checked your gifting goal12 corporate gift orders won by 30 Nov: 7 so far, on pace for 13.GoalsChecked every morning
- Had the store's morning read readyYou open the Dashboard: 5 orders waiting to be handed over, 3 quotes unanswered for a week.InsightsReady when you open the app
- Answered a candle price questionWei Jie asked about the Kaya Toast soy candle: S$38, from your price list.Duke on dutyOn its own, by your rule
- Filled in a housewarming custom orderRachel Goh wants a set of six bowls by 24 Oct. Added to her Custom order.Custom pagesOn its own, by your rule
- Drafted a quote for 40 gift setsLumen Architects: 40 × Kopi Gift Set at S$88, waiting for your approval.SalesWaits for your approval
02The apps home stores use
Set up for a store that sells over the counter and online.
Products, stock, orders and customers first, with roles for the store manager, sales associates, online orders and customer service. DukeOS doesn't host your web shop: online orders are recorded as sales orders, so stock and customers stay in one place.
03In the app
A closer look.
Screens from our live demos, and what each part does for the business.
Custom orders
Personalised pieces, tracked to collection.
A ready-made Custom orders page keeps the occasion, the items, the personalisation and the date needed, on a board from enquiry to collected. Each one links to the customer.
Custom ordersBoard
| Customer | Occasion | Budget | Needed by | Stage |
|---|---|---|---|---|
| Rachel Goh | Housewarming set | S$380 | 24 Oct | Quoted |
| Daniel Lim | Engraved serving board | S$145 | 2 Nov | In progress |
| Suresh Pillai | Wedding gift, 6 bowls | S$260 | 18 Oct | Ready |
Win-back
Good customers who went quiet.
Duke finds the people who used to buy and stopped, and drafts a personal note for each. You read them, then approve all or one by one.
Stock
Stock per branch, never below zero.
Every product has a price, a reorder level and a full history: received, sold, adjusted, damaged, returned. Fulfilling an order takes the stock at that branch, and nothing goes below zero.
Quotes and orders
From a gift quote to a packed order.
Quote a corporate client with your own products and prices. When they accept, the order is made with the same lines. Over the counter, a sale is created and fulfilled in one step.
Ready-made pages
Custom orders and supplier orders.
A store starts with two ready-made pages, linked to customers. Change them, or add your own by asking Duke, for example a page for delivery slots.
04Related
Also for
The same apps, set up in the words of other businesses.
06Start free
Build your wholebusiness, free.
Free to build. Pay when you publish.
Start free
