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AppsOperationsBookings

The Bookings appPart of DukeOS, the AI operating system for business: CRM, ERP and AI agents in one system. From $49 a month per business

Online booking softwareAppointments and classes, never double-booked.

Free times come from each person's working hours, time off and what's already booked. Classes have places and waiting lists that look after themselves. Duke can book customers in on WhatsApp.

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Live demoPulse Fitness Studio's class week: Duke spots a class worth addingdemo-gym.dukeos.app/booking

01Duke in Bookings

Duke fills your diary while you work.

Customers ask on WhatsApp and Duke offers your free times and books them in. It reads the diary and the timetable for you, and works towards the bookings you're aiming for.

Who decides

  • On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
  • Waits for your approvalIt prepares it and shows a one-line preview. Nothing changes until you approve.
  • Just answersReading needs no approval, and it sees only what the person asking may see.
  • Checked every morningGoals are measured every morning, with a forecast.
Meet Duke
01On its own, by your rule

Booked on WhatsApp, mid-appointment.

With booking on, Duke on duty offers free times for the services customers may book themselves, then books, moves or cancels that customer's own appointment.

Duke on WhatsAppMia has 5:30 pm or 6:30 pm on Thursday. Which suits you?
Booked · Thu 6:30 pm with Mia
02Waits for your approval

Tomorrow's visitors, reminded.

Ask for a reminder the day before each appointment. Duke sets up the automation with your template, and it runs once you approve it.

Remind clients on WhatsApp the day before their appointment.
Waiting for your approvalCreate automation Appointment reminder: 1 day before an appointment, send WhatsApp template “appt_reminder”ApproveNot now
03Just answers

Who didn't show up?

Ask about any day or week and Duke reads the diary, with who came, who cancelled and who didn't turn up.

Who didn't show up this week?
DukeThree no-shows: Daniel Price on Monday, Ella Ward on Wednesday and Sam Cole yesterday, all follow-ups with Sophie.

02In Bookings

How it works.

What Bookings does, part by part, on screens from our live demos.

Booking rules

Decide what customers can book themselves.

For each appointment type, choose whether customers may book it themselves, how much notice you need and how far ahead they can book. Those are the types Duke on duty can offer on WhatsApp.

With Duke: the types you mark as bookable are the only ones Duke on duty offers on WhatsApp.

Appointment type · Women's cut and blow-dry

Length60 minutesNumber
Buffer after15 minutesNumber
PriceA$95Money
Customers can book itYesYes / no
Minimum notice4 hoursNumber
Book up to30 days aheadNumber

Appointments

A diary built from real working hours.

Set each team member's working hours, split shifts included, and their time off. DukeOS works out the free times, leaving room for other appointments, the buffer after each one and any classes they teach. Booking the same person twice is refused.

Classes

Places, waiting lists and no overbooking.

Give a class its length, places and colour, then schedule it once or weekly on the days you choose. When it's full, people join the waiting list, and a freed place goes to the next person automatically.

04Questions

Bookings: common questions

How much does online booking software cost?

DukeOS includes booking in every plan from $49 a month for the whole business, not per staff member, with every other business app. Duke booking customers in on WhatsApp by itself starts on the Growth plan at $99. India prices are before 18% GST.

Does it prevent double-booking?

Yes. DukeOS works out free times from each person's working hours, time off and what's already booked, with a buffer after each appointment if you want one. A person can't be booked twice for the same time, so the times you offer are always really free.

Can classes have places and waiting lists?

Yes. In DukeOS each class has a set number of places. When it's full, people join a waiting list, and when someone cancels, the first person waiting gets the place. Members can book or join the waiting list themselves in your member app.

Can customers book appointments on WhatsApp?

Yes, on the Growth plan and above. With booking switched on for Duke on duty, DukeOS's AI assistant offers free times for the services customers may book themselves, then books, moves or cancels that customer's own appointment. You choose which services it can book.

05Start free

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Free to build. Pay when you publish.

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