IndustriesRetailOnline seller
DukeOS for online sellers · AI operating systemCRM, ERP and AI agents in one system. From $49 a month per business. About DukeOS
Order management for online sellersThe back office behind your online orders.
DukeOS is the AI operating system for online sellers: orders, stock, customers, invoices and WhatsApp in one app, with Duke, an AI assistant that prepares the work for your approval. Customers, orders, stock and after-sales in one place, with Duke answering WhatsApp. DukeOS doesn't host your web shop or sync with one: you record each order as a sales order, and everything else follows from it.
01Duke at your online business
Duke turns WhatsApp chats into orders you can pack.
Your customers order by message, so Duke answers with your prices, notes exactly what each one asked for and saves new buyers. Say the word and it prepares the sales order; parcel questions become tickets with a reply drafted.
Who decides
- On its own, by your ruleDuke on duty does it for the customer who wrote, once you switch that action on.
- Waits for your approvalIt prepares it and shows a one-line preview. Nothing changes until you approve.
- Just answersReading needs no approval, and it sees only what the person asking may see.
- Ready when you open the appInsights are made from your own numbers when you open the app.
- Checked every morningGoals are measured every morning, with a forecast.
A day with Duke
A Wednesday at a sambal and kaya kitchen in KL- Checked your new customers goal150 new customers by 31 Oct: 112 so far, on pace for 161.GoalsChecked every morning
- Had today's packing list readyYou open the Dashboard: 14 open orders to pack, 2 tickets with no reply.InsightsReady when you open the app
- Noted an order on WhatsAppHafiz wants 3 jars of sambal sent to Subang Jaya: RM54, noted for the team.Duke on dutyOn its own, by your rule
- Prepared Hafiz's order for your yesSO-0331: 3 × Sambal plus Klang Valley postage, RM62.00, waiting for approval.SalesWaits for your approval
- Drafted a reply about a parcelMei's ticket: your note says it shipped Monday. The email reply is ready.Help deskWaits for your approval
03In the app
A closer look.
Screens from our live demos, and what each part does for the business.
Orders
Every order, recorded once.
Record orders that arrive on WhatsApp, by email or from your website as sales orders. Marking one fulfilled takes the stock, and if a line would go below zero nothing changes.
Stock
What's left, always right.
Bring your products in from a spreadsheet, then every delivery received and order shipped is a movement. You see low and sold-out products at a glance.
After-sales
Returns and delivery questions in one thread.
Each question is a ticket for the customer, with their messages, your internal notes and replies by email. The first reply time is recorded.
Pages Duke can build for you
Pages built for an online seller.
We set these up with you, or you ask Duke. The shop's ready-made Custom orders and Supplier orders pages are available too.
04Related
Also for
The same apps, set up in the words of other businesses.
06Start free
Build your wholebusiness, free.
Free to build. Pay when you publish.
Start free
