Slipping away, flagged early.
Members who haven't been in for two weeks, the ones whose membership also ends soon, and how visits are trending.
Today · Pulse Fitness Studio
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AppsOperationsAttendance
The Attendance appPart of DukeOS, the AI operating system for business: CRM, ERP and AI agents in one system. From $49 a month per business
Search a name, tap Check in and see straight away whether their membership is live. DukeOS keeps the visits and tells you who hasn't been in for a while.
01Duke in Attendance
It spots the members who haven't been in, especially those whose plan ends soon, and runs the win-back job you describe. Your front desk can ask it anything about visits.
Who decides
Members who haven't been in for two weeks, the ones whose membership also ends soon, and how visits are trending.
Today · Pulse Fitness Studio
Describe it once: members who haven't been in for two weeks get your We miss you template. With standing approval it goes on its own, up to your limit per run.
Agent · Win back members
How often someone comes, when they were last in, and who's been away longest.
02In Attendance
What Attendance does, part by part, on screens from our live demos.
Front desk
Search the member and tap Check in. A green result means they're good to go. Amber tells your staff why: no membership, ended on a date, only starts later, or ends in a few days. Your team decides whether to let them in.
Check-ins · this morning
Class arrivals
People booked into a class starting within 90 minutes appear as chips you tap to check them in. Someone without a live plan gets a Renew now button right there.
Spin · 7:00 am · booked, not checked in
Not visiting
See active members who haven't been in for 7, 14 or 30 days, longest absent first. One button drafts a we-miss-you message for the whole slipping-away list, and an automation can email them when they stop coming.
With Duke: ask it to draft a note for the slipping-away list and you get one card per member to approve.
Not visiting · 14 days
| Member | Last visit | Plan ends |
|---|---|---|
| Hannah Cole | 31 days ago | In 6 days |
| Ryan Patel | 22 days ago | 12 Dec |
| Zoe Martin | 16 days ago | In 3 weeks |
03Works with
They share one set of customers, one timeline and one Duke.
04Questions
Yes. DukeOS lets members check in by scanning a QR code at the door, and the front desk can also search a name and tap Check in. Every check-in is kept as a visit on the member's record, so you can see how often they come and when they were last in.
DukeOS tells your staff straight away. A green result means the member is good to go. Amber says why not: no membership, ended on a date, only starts later, or ends in a few days. Your team decides whether to let them in, and can renew on the spot.
Yes. DukeOS flags members who haven't been in for two weeks, shows the ones whose membership also ends soon and tracks how visits are trending. Duke can draft a We miss you note for each, and an agent can send your approved template every week up to your limit.
Yes. In DukeOS, people booked into a class starting within 90 minutes appear as chips the desk taps to check them in. Someone without a live plan gets a Renew now button right there, so the queue keeps moving and nobody is turned away by mistake.
05Start free
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